Refund policy
Last Updated: September 29, 2026
At Abcruni, we want you to be satisfied with your purchase. This Return & Refund Policy explains the return requirements, return process, and refund procedures for orders placed through https://www.abcruni.com/.
Return Window
You can request a return within 30 days after receiving your order.
To qualify for a return, items must be in their original condition, unused, unworn, unwashed, and include original packaging or tags.
Items that have been used, damaged, altered, or do not meet the return requirements are not eligible for return.
How to Request a Return
Before returning any items, please contact our customer support team with your order number and details about the item you would like to return.
Our customer support team will review your request and provide return instructions and any necessary information based on your order.
Please do not send items back before contacting us. Unauthorized returns may not be accepted or processed.
Return Shipping
For returns due to personal preference, such as ordering the wrong item, changing your mind, or no longer needing the product, customers are responsible for return shipping costs.
If an item arrives damaged, defective, or incorrect, please contact our customer support team. We will review the issue and provide appropriate assistance.
Restocking Fee
Abcruni does not charge any restocking fees for approved returns.
Refund Process
Once we receive your returned item, we will review it within 1–3 business days.
If the return meets our policy requirements, the refund will be processed and issued to the original payment method used for the purchase.
After a refund is issued, your bank, card issuer, or other payment provider may require additional processing time before the funds appear in your account.
Order Cancellations
If you need to cancel or modify an order, please contact us as soon as possible after placing your order.
Orders that have already been processed or shipped cannot be canceled and must follow the return process described in this policy.
Contact Information
If you have questions about returns or refunds, please contact our customer support team.
Store Name
Abcruni
Website
https://www.abcruni.com/
Email
hello@abcruni.com
Phone
+1 464-537-6291
Business Address
3 Trillium Trl NE, Rome, GA 30165, United States
Customer Support Hours
Monday – Saturday: 9:00 AM – 6:00 PM CT
Sunday: Closed
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